FAQ
Frequently Asked Questions
Welcome to Calvrane's FAQ page. Can't find what you're looking for? Reach out at info@calvrane.com — we're happy to help.
Orders & Shipping
How long will it take to receive my order? Orders are handled within 1–2 business days and typically arrive within 5-7 business days after that. It total, 6-9 business days.
Do you offer free shipping? Yes — we offer free shipping on all orders within United States.
Do you ship internationally? Not at this time. We currently ship within United States only.
How do I track my order? Once your order ships, you'll be able to track it here:
https://calvrane.com/apps/trackyourorder
Returns, Refunds & Exchanges
What is your return policy? We offer a straightforward 30-day return window from the date of delivery. Full details are in our Return Policy.
What if I receive a defective product? We'll replace it at no cost to you. Just contact us within 30 days of receiving your order.
When will I get my refund? Once we receive and inspect your return, refunds are issued to your original payment method within 7 business days.
Can I exchange an item? Yes. Exchange instructions are outlined in our Return Policy.
Is there a warranty? Yes — all purchases come with a 30-day warranty. See our Return Policy for full terms.
Managing Your Order
Can I cancel my order? Yes, within 24 hours of placing it. Contact our support team as soon as possible to request a cancellation.
Can I place a bulk order? Absolutely. Reach out to our support team at info@calvrane.com for bulk pricing and details.
About Calvrane
Where are you located? We're an online-only store based in the United States shipping within United States.
Do you have a physical store? No — we operate exclusively online, which lets us keep pricing competitive and our selection wide.
Security & Fraud
To keep every transaction safe, we reserve the right to cancel or hold orders flagged for suspicious activity. Additional verification may be required for high-value transactions. If you ever have a concern, please contact us at info@calvrane.com before disputing a charge.
Still Have Questions?
Store Address: 2640 East Stanford, Springfield, Missouri 65804, United States
Store Email: info@calvrane.com
Store Phone: +1 (417)-341-5216
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (CT)
We do our best to reply to your e-mail within 1-2 business days.